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Privacy Statement

This Privacy Statement explains our practices regarding the collection, use and disclosure of certain information, including your personal information, by Videothèque.

Contacting Us

For any questions concerning your account or our service, you may find helpful information in our FAQ. For questions specifically concerning this Privacy Statement, or our use of your personal information, cookies or similar technologies, please contact us at:

Collection of Information

We receive and store information about you such as:

o your name, email address, address or postal code, payment method and telephone number. We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions; and

o information collected when you choose to provide reviews or ratings, taste preferences, account settings, or otherwise provide information to us through our service or elsewhere.

o your activity on the Videothèque service, such as title selections, watch history, favorites and search queries;

o details regarding your interactions with customer service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number;

o device IDs or unique identifiers, device and software characteristics (such as type and configuration), connection information, statistics on page views, referral URLs, ad data, IP address and standard web log information;

o information collected via the use of cookies, web beacons and other technologies. See “Cookies and Internet Advertising” below for more details.

Use of Information

We use the information we collect to provide, analyze, administer, enhance and personalize our services and marketing efforts, to process your registration, your orders and your payments, and to communicate with you on these and other topics. For example, we use the information we collect for:

· determining your general geographic location, providing localized content, providing you with customized and personalized viewing recommendations for video art works we think will be enjoyable, determining your service providers and helping us quickly and efficiently respond to inquiries and requests;

· preventing, detecting and investigating potentially prohibited or illegal activities, including fraud, and enforcing our terms (such as determining free trial eligibility and other promotions);

· analyzing and understanding our audience; improving our service (including our user interface experiences), delivery optimization, content selection, and recommendation algorithms;

· communicating with you concerning our service (for example by email, push notifications and text messaging), so that we can send you news about Videothèque, details about new features and content available on Videothèque, and special offers, promotional announcements and consumer surveys, and to assist you with operational requests such as password reset requests. Please see “Your Choices” below to learn how to set or change your communications preferences.

Disclosure of Information

We disclose your information for certain purposes and to third parties, as described below:

Whenever in the course of sharing information we transfer personal information to other countries or regions with comprehensive data protection laws, we will ensure that the information is transferred in accordance with our Terms of Service and as permitted by the applicable laws on data protection.

You may also choose to disclose your information in the following ways:

· While using the Videothèque service you may have opportunity to post information publicly, and third parties could use the information you disclose;

· Certain portions of our service may contain a tool which gives you the option to share information by email, text message and social or other sharing applications, using the clients and applications on your smart device;

· Social plugins (including those offered by Facebook, Twitter, Instagram, Tumblr and Google) allow you to share information on those platforms.

Social plugins and social applications are operated by the social network themselves, and are subject to their terms of use and privacy policies.

Access to Account and Profiles

In order to provide you with ease of access to your account and to help administer the Videothèque service, we implement technology that enables us to recognize you as the account holder and provide you with direct access to your account without requiring you to retype any password or other user identification when you revisit the Videothèque service. Where possible, users of public or shared devices should log out at the completion of each visit. If you sell or return a computer or Videothèque ready device, you should log-out and deactivate the device before doing so. If you do not maintain the security of your password or device, or fail to log out or deactivate your device, subsequent users may be able to access your account, including your personal information.

If you share or otherwise allow others to have access to your account, they will be able to see your information, including in some cases personal information, such as your watch history, favorites, and account information (including your email address or other information in your “Account” portion of our website).

Your Choices

If you no longer want to receive certain communications from us via email, simply click the "unsubscribe" link in the email. Please note that you cannot unsubscribe from certain correspondence from us, such as messages relating to your account transactions.

To exercise choices regarding cookies set through our website, as well as other types of online tracking and Internet advertising, see “Cookies and Internet Advertising” below.

Your Information

If you have a question regarding our privacy practices, or want to exercise your rights regarding your personal information, please contact us at


We believe we use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your information. We do not store any credit card information. That information is stored by our payments provider, Stripe, and they are responsible for any compromise of your personal information.

Other Websites, Platforms and Applications

The Videothèque service may be provided through platforms or contain links to sites operated by third parties whose policies regarding the handling of information may differ from ours. For example, you may be able to access the Videothèque service through platforms such as streaming devices, smart TVs, mobile devices, and a number of other Internet connected devices. These websites and platforms have separate and independent privacy or data policies, privacy statements, notices and terms of use, which we recommend you read carefully. In addition, you may encounter third party applications that interact with the Videothèque service.


Some of our video content may be for mature audiences. We have attempted to mark those videos for Mature viewing only. However, we cannot screen all videos for content that may be inappropriate for all viewers. You must be 18 years of age or older to subscribe to the Videothèque service. In certain jurisdictions, the age of majority may be older than 18, in which case, you must satisfy that age in order to become a member. While individuals under the age of 18 may utilize the service, they may do so only with the involvement, supervision, and approval of a parent or legal guardian.

Changes to our Terms of Service

We may update our Terms of Service from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with law. Your continued use of the Videothèque service after any such updates take effect will constitute acceptance of those changes. If you do not accept any updates to this Privacy Statement, you may cancel your use of the Videothèque service. To see when this Privacy Statement was last updated, please see the date under “Last Updated” below.

Cookies and Internet Advertising

We and our Service Providers use cookies and other technologies (such as web beacons) for various reasons. For example, we use cookies and other technologies to make it easy to access our services by remembering you when you return, to provide and analyze our services, to learn more about our users and their likely interests, and to deliver and tailor marketing or advertising. We want you to be informed about our use of these technologies, so this notice explains the types of technologies we use, what they do and your choices regarding their use.

1. What are cookies?

Cookies are small data files that are commonly stored on your device when you browse and use websites and online services. They are widely used to make websites work, or to work more efficiently, as well as to provide reporting information and assist with service or advertising personalization.

Cookies are not the only types of technology that enable this functionality; we also use other, similar types of technologies.

2. Why does Videothèque use cookies?

We and our Service Providers may use the following types of cookies:

3. How Does Videothèque use web beacons and other technologies?

Web beacons (also known as clear gifs or pixel tags) often work in conjunction with cookies. We and our Service Providers may use them for similar purposes as cookies, such as to understand and enhance the use of our service, improve site performance, monitor visitor traffic and actions on our site, and understand interactions with our marketing (including email and online ads on third party sites). Because web beacons often work in conjunction with cookies, in many cases, declining cookies will impair the effectiveness of web beacons.

We use other technologies that are similar to cookies, such as browser storage and plugins. Like cookies, some of these technologies may store small amounts of data on your device. We may use these and various other technologies for similar purposes as cookies, such as to enforce our Terms of Service, prevent fraud, and analyze the use of our service. There are a number of ways to exercise choice regarding these technologies. For example, many popular browsers provide the ability to clear browser storage, commonly in the settings or preferences area. See your browser’s help function or support area to learn more.

Last updated: October 9, 2016